Privacy Policy

Who we are

Protecting your private information is our priority. This Statement of Privacy applies to the myeyelevel.co.uk website and governs Data collection and usage. By using the myeyelevel.co.uk website, you consent to the Data practices described in this statement.

Collection of your Personal Information

Eye Level UK may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Eye Level UK may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, and interests.

Information about your computer hardware and software also may be automatically collected by myeyelevel.co.uk. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Eye Level UK for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the myeyelevel.co.uk website.

This information is used by Eye Level UK for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the myeyelevel.co.uk website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive Data through myeyelevel.co.uk public message boards, this information may be collected and used by others.

Eye Level UK encourages you to review the privacy statements of websites you choose to link to from myeyelevel.co.uk so that you can understand how those websites collect, use and share your information. Eye Level UK is not responsible for the privacy statements or other content on websites outside of the myeyelevel.co.uk and the Daekyo family of websites i.e www.myeyelevel.com

Use of your Personal Information

Eye Level UK collects and uses your personal information to operate the myeyelevel.co.uk website and deliver the services you have requested. We will also periodically send service updates to registered users.

We use the information we collect for the following purposes:

• To notify users of service updates
• To respond to users’ inquiries
• To retarget our marketing
• To verify a user’s identity
• To collect, monitor, and analyse learning progress and result in order to provide accurate data and information for consultation
• To introduce other products or services available from Daekyo and its affiliates
• To provide learning progress consulting to parents
• To communicate with users via email, our social media platforms, postal mail, phone, instant messaging, or other means
• To process personal information or other information that you submit through us
• To comply with and enforce relevant standards, contractual obligations, and our policies
• To notify users of data privacy incidents
• To conduct research about your opinion of current services or of potential new services that may be offered

Eye Level UK may also use your personally identifiable information to inform you of other products or services available from Eye Level UK and its affiliates. Eye Level UK may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Eye Level UK does not sell, rent or lease its customer lists to unaffiliated parties. However, Eye Level UK is a franchised network, and Eye Level UK or its subsidiaries may forward your information (name, email, address, phone number) to a franchisee of the Eye Level UK system located in your area. Our local franchisee may, in turn, facilitate communications with you to encourage enrolment of your child at the local learning centre. If you do not want Eye Level UK to forward your information to a local franchisee in our system, please let us know by emailing info.uk@myeyelevel.com.

Eye Level UK does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Eye Level UK keeps track of the websites and pages our customers visit within myeyelevel.co.uk, in order to determine what myeyelevel.co.uk services are the most popular. This Data is used to deliver customised content and advertising within myeyelevel.co.uk to customers whose behaviour indicates that they are interested in a particular subject area.

Eye Level UK websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on myeyelevel.co.uk or the site; (b) protect and defend the rights or property of Eye Level UK ; and, (c) act under exigent circumstances to protect the personal safety of users of myeyelevel.co.uk, or the public.

Use of Cookies

The myeyelevel.co.uk website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. When you return to the same myeyelevel.co.uk website, the information you previously provided can be retrieved, so you can easily use the myeyelevel.co.uk features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Eye Level UK services or websites you visit.

Security of your Personal Information

Myeyelevel.co.uk secures your personal information from unauthorized access, use or disclosure. Myeyelevel.co.uk secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Eye Level UK will occasionally update this Statement of Privacy to reflect company and customer feedback. Eye Level UK encourages you to periodically review this Statement to be informed of how Eye Level UK is protecting your information.

Contact Information

Eye Level UK welcomes your comments regarding this Statement of Privacy. If you believe that myeyelevel.co.uk has not adhered to this Statement, please contact us at info.uk@myeyelevel.com